Shipping policy

1. Shipping Strategy & Delivery We offer worldwide shipping with professional, secure packaging to ensure your products arrive in pristine condition. All orders are processed within 24–48 hours. Tracking numbers will be provided for all shipments.

2. Important Notice: EU Import Duties (Customs Tax) Following recent customs regulation updates in the European Union, a flat €3 customs clearance fee (plus applicable VAT) may be applied to small-parcel cross-border imports.

  • For Retail/Sample Orders: Please be aware that this fee is collected by your local customs/carrier upon arrival. We recommend being prepared for this charge to avoid any delivery delays.

  • For Wholesale/Bulk Orders: To minimize or bypass this individual parcel tax, we strongly recommend our Bulk/Warehouse Fulfillment solutions. By consolidating your order and shipping to a local European warehouse or using our designated DDP (Delivered Duty Paid) channels, we can help you optimize your landed costs and avoid the €3 per-parcel overhead.

3. Optimize Your Costs We are committed to helping you stay competitive in your local market:

  • Consolidate to Save: We encourage wholesale clients to bundle items into single, larger shipments to dilute the impact of customs fees and shipping costs.

  • Customs-Friendly Declarations: We utilize professional HS Code optimization for all international shipments to ensure smooth customs clearance.